The M2216 set includes a standard built-in 2-line x 24 character alphanumeric display that provides vital incoming call information required by agents for customized greetings. Dual headset jacks enable supervisors to train and monitor agents' performance while they are online with a caller.

Feature highlights:

  • Designed specifically for a call center environment
  • 16 Programmable line/feature keys
  • Dual handset/headsets jacks

Built-in Display for call related statistics.Options include:

  1. Key Expansion Module(s) for total of 60 line/feature keys
  2. Analog Terminal Adapter
  3. Meridian Communications Adapter
  4. External Alerter Interface