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Technology Trends in 2018

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Four Technology Trends in 2018

2017 easily became the year of intelligence: the recent advancements in research within technology has triggered exciting and interesting trends that also comes with a greater impact. This year we are expecting to witness drastic exponential advancements in every direction. Technology such as machine learning will continue to transform multiple industries, making way for complete automation. The Internet of Things (IoT) will become so developed, that it would be able to build potential for building smart homes and cities. In this article, we will be focusing on recent technology trends and how they are affecting the world:

1. Augmented Reality 

Augmented Reality is likely to be talked about this year, providing experiences that immerse users into a unique experience while staying connected - many are tools allow you to experience augmented reality through your own mobile device. 

2. Robots

We've seen our fair share of Roomba's and other automated vacumes but in 2018, robots won't simply be just for housework - they can also offer multiple forms of entertainment and companionship. For example, a company named Somnos developed a companion robot that guides a person to sleep (reference). Honda has also made moves towards robots by showcasing their artificial intelligence technology that assists humans through daily life. 

3. Facial Recognition

Facial recognition technology is nothing new, but we are seeing more of its presence in recent products. For example, the Apple implemented this technology into their iPhone X. It allows iPhone Xownersr to unlock their phone and other features by simply scanning their face. Biometric solutions are being used to increase security in the coming year. 

4. 3D Printers 

Advancements in 3D printers mean big things for a lot of industries, altering the way people develop and manufacture. In the past, there was a lot of limitations to what could be built using specific products such as plastic. A new solution made by Desktop Metal makes printing with metal possible (reference). This makes it possible for us to build complex metal structures at a more efficient level. 


Celebrating 27 years in business, Teldisco provides high-quality great value telephone systems, office telephone, and business telephone. In addition, we sell VOIP phones, telephone equipment, phone system parts, conferencing systems, headsets, and networking equipment. Teldisco is committed to bringing you the best deals on refurbished phone equipment.

Cryptocurrency and Businesses

cryptocurrency blog

Cryptocurrency and Businesses 

Without a doubt, the idea of cryptocurrency took over the world by storm specifically in the last two years. A cryptocurrency is "a digital or virtual currency that uses cryptography for security" (reference). The most defining feature cryptocurrency has is its free nature; it is not controlled or distributed out by a central power of authority. This feature makes it immune to the interference and handling of the government.

If you want to be more informed than your competitors, it's worth knowing more about how cryptocurrencies can impact your business practices in the near future:

More Payment Options

You may see an increasing pressure to being able to accept cryptocurrency as a form of payment the goods and services that you offer.  An increasing amount of corporations have already made changes that allow them to accept forms of cryptocurrency, this includes Amazon and Microsoft (reference). This change has encouraged many other smaller organizations to follow the trend and start accepting cryptocurrency (e.g. Bitcoin, Ethereum, and Ripple).

Lower Costs Due to Lack of Processing Fees

A majority of digital payments require a form of processing fee. This is because there is an intermediary that facilitates the payment that requires a fee. For example, businesses that accept credit card payments are normally charged about 2-3% by their credit card processing company. On the other hand, cryptocurrency does not have any due to there being no intermediary. Cryptocurrency uses decentralized ledgers and functions as a peer-to-peer digital currency" (reference).

New Markets

Cryptocurrency makes transactions possible regardless of one's location. This allows businesses to operate within regions that were previously ineligible to purchase your product or service due to government regulations and other credit card restrictions.

In addition, cryptocurrency does give a business a chance to reach a niche market. Opening your doors to cryptocurrency payments can make a business more appealing to a certain group of people (reference). 


Celebrating 27 years in business, Teldisco provides high-quality great value telephone systems, office telephone, and business telephone. In addition, we sell VOIP phones, telephone equipment, phone system parts, conferencing systems, headsets, and networking equipment. Teldisco is committed to bringing you the best deals on refurbished phone equipment.

Artificial Intelligence and Small Businesses

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How can Artificial Intelligence Help Businesses

As a society, we're are witnessing a flourish of innovation across all industries and professions. Computers are now able to learn as well as figure out patterns and figures that are normally too complex for humans to even understand. In addition to superior technical skills, technology is slowly developing the one thing that separates humans from robots and that is emotions. Researcher in Bangladesh (reference) used keystroke dynamics combines with text-pattern analysis to detect the emotions of users achieving an 87% accuracy. Through effective computing, they are able to diagnose and simulate human emotions so that the software can acclimate to the emotional state of its current user.

The development of new technology does seem great, but how exactly does all of this affect businesses? Specifically small businesses?  The future for both doesn't seem clear but instead of fearing the unknown, recognize that AI tech isn't just for large Fortune 500 companies. That AI can also be utilized by smaller organizations to help employees efficiency and gain a competitive advantage. Here are some ways AI  can benefit you:

Artificial Intelligence can improve marketing campaigns

Artificial Intelligence solutions can let marketers gain a deeper understanding of their customers so that they are able to give them information (through ads) where they are and when they need it the most. This can be done through a creation of detailed consumer profiles that are based on the data that was collected. Building a comprehensive consumer profile allows marketers to collect data with every consumer interaction which can offer useful information such as location, language, interests, and goals.

For example, In 2017, Facebook was able to generate over $12 billion in ad revenue alone. This success was due to the platform's ability to target their desired audience for every existing ad on their database through the use of artificial intelligence (reference).

Artificial Intelligence can help businesses improve customer service

With the help of artificial intelligence, small business leaders are able to understand how their current customer experience is like through the use of AI specialties such as audience segmentation and machine learning.

Traditionally, businesses would collect feedback from by manually sifting through online and offline feedback to find any sort of pattern. However, AI today has developed tools like Monkeylearn that can help analyze feedback and create a list of patterns that be useful. This can be used to help recognize common customer concerns which can be used when developing goals in the future.


Celebrating 27 years in business, Teldisco provides high-quality great value telephone systems, office telephone, and business telephone. In addition, we sell VOIP phones, telephone equipment, phone system parts, conferencing systems, headsets, and networking equipment. Teldisco is committed to bringing you the best deals on refurbished phone equipment.

Tools to Help Boost Productivity

Benefits of Headsets

Headsets in the Workplace

THere are many available UCaaS platforms currently out in the market. From Skype to Avaya Aura, it seems like this recent emergence of technology is altering methods of communication within the work environment. But have what most companies have yet to take into consideration, is the possibility of deploying headsets.

A large majority of businesses have little to no experience in implementing and managing headsets on a larger scale. Businesses that are call-centric tend to be the ones who are integrating these headsets because they are often on the phone communicating with their current or potential customers.

When implemented properly, headsets can aid in the improvement of productivity and quality of experience.  

Productivity

Studies have suggested that by using headsets, employees hands are free to focus on other major tasks which may be enough to improve productivity by over 40% (reference). Headsets also give the user the ability to move around their workspace during calls and perform other tasks. Due to the worker being able to perform more than one task at the same time through the use of headsets, they do not have to forward incoming calls to voicemails, enhancing overall productivity.

Quality

Headsets optimize the sound quality of the call for both end users. This is largely due to the high-quality speakers that are installed within each headset and are placed strategically close to the user's ears. In addition to speakers, headsets have fully adjustable amplifiers for a customizable experience and a microphone. Some models have noise-canceling technology that blocks background noise so the receiver is able to hear the worker clearly (reference).


Celebrating 27 years in business, Teldisco provides high-quality great value telephone systems, office telephone, and business telephone. In addition, we sell VOIP phones, telephone equipment, phone system parts, conferencing systems, headsets, and networking equipment. Teldisco is committed to bringing you the best deals on refurbished phone equipment.

 

 

The Internet of Things

IoT

Benefits  of The Internet of Things

The "Internet of things" (IoT)  is turning into a growing topic of conversation both in the tech industry and people's personal lives.  It's an idea that can not only affect how humans live but also how we work and how the work environment is designed. What exactly is the "Internet of things"? IoT is "the concept of basically connecting any device with an on and off switch to the Internet and/or to each other" (reference). This covers everything from headphones, mobile phones, thermostats, and wearable's, to telecommunication devices in the work environment. Gartner states that by 2020 there will be over 26 billion devices linked to the internet is some shape or form (reference). The IoT is a system connecting "things". This allows relationships to form between people-things, people-people, and of course things-things.

Threats of the Internet of Things: Security and Privacy

We have seen a positive correlation between the increase in the Internet of Things and cybercrime. There has been an increase of "more than 3 billion records breached over six years, cybercrime is rapidly increasing and it doesn’t seem like organizations’ security functions are keeping up" (reference). This is mainly due to many companies not having strong enough security protocols in place to protect themselves against. In addition, Internet of Things device manufacturers are often slow when it comes to updating the firmware or implementing patches.

Benefits of the Internet of Things: Efficiency

Internet of Things allows a business to operate with efficiency by being able to measure and manage environments while keeping track of other factors. Monotonous tasks can then be slowly transitioned to become automated so that the business may save on overhead costs. For example, an automobile assembly line can be automated in addition to real-time automated reports that will let companies make decisions based on accurate information.

 


Celebrating 27 years in business, Teldisco provides high-quality great value telephone systems, office telephone, and business telephone. In addition, we sell VOIP phones, telephone equipment, phone system parts, conferencing systems, headsets, and networking equipment. Teldisco is committed to bringing you the best deals on refurbished phone equipment.

 

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